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CTE Service Credits
Quality, not quantity
CTE Service Credits gives the Customer the flexibility to choose from a variety of specialized service activities. These include assessments, performance analysis, Hardware Support, professional services, and operational best practices to supplement the services provided under the active warranty or support services coverage with other vendors such as Hewlett Packard Enterprise- Dell EM- Lenovo- IBM... Ie . The service activities are designed to span a broad spectrum of IT technology domains including traditional in-house IT, Big Data, converged infrastructures, and hybrid cloud infrastructures. The credit approach allows the Customer to select the specific services they need, when they need them, to help them maximize their IT performance and achieve their business goals.