Senior Sales Account Manager

Job Description

This role is a full-time on-site position for a senior sales account manager. The senior sales account manager will have the responsibility of generating new clients and managing and maintaining customer accounts. The focus will be on both acquiring new business and clients (70%) as well as renewals (30%). In addition, the role entails ensuring customer satisfaction, generating leads, and delivering exceptional customer service. Regular communication with clients and collaboration with internal teams will be essential in order to meet the needs of our customers.

Qualifications needed

The ideal candidate for this position should possess excellent customer satisfaction and account management skills, ensuring that customers' needs are met and exceeded. They should also have strong customer service skills, providing exceptional service to clients and addressing any concerns or issues they may have. Previous experience in lead generation is important, as they will be responsible for identifying and pursuing new business opportunities. Effective communication skills are necessary to effectively communicate with clients, colleagues, and other stakeholders. Additionally, the candidate should have the ability to build and maintain customer relationships, fostering long-term partnerships. While not required, experience in the IT industry is a plus. A bachelor's degree in business administration, sales, or a related field is preferred, as it demonstrates a solid foundation in business principles and practices.

Benefits Working for our company comes with a range of fantastic benefits. In addition to a competitive monthly salary, we also offer a quarterly commission scheme, giving you the opportunity to earn even more based on your performance. We understand the importance of taking care of our employees, which is why we provide comprehensive medical insurance and coverage. Your health and well-being are our priority. Furthermore, we value your hard work and dedication, which is why we offer an annual raise to recognize your contributions and provide financial growth. We believe in rewarding our employees for their commitment and providing them with the support they need to thrive in their careers. Join our team and enjoy the many perks that come with being a part of our company.